Warranty Information

Garmin offers a Consumer Limited Warranty that outlines the coverage available to customers and the conditions under which products are protected. For most non-aviation devices purchased from Garmin or authorized retailers, this warranty guarantees that the product will be free from defects in materials and workmanship for one year from the original purchase date. If a defect covered by this warranty is discovered during normal use within this period, Garmin will determine whether to repair or replace the device with an equivalent product. The repair or replacement, including parts and labor, is provided free of charge, though customers are typically responsible for shipping the product to an authorized service center.

This warranty covers failures resulting from manufacturing defects, but it does not include cosmetic damage, normal wear and tear, or consumable items such as batteries, unless the failure of the battery is caused by a defect. It also excludes damage caused by accidents, misuse, neglect, exposure to liquids, fire, or other external factors. If the product has been altered, opened, or repaired by anyone other than Garmin or an authorized service provider, it is not eligible for coverage. Furthermore, products that have been damaged by third-party accessories, including non-Garmin power or data cables, are also excluded. Garmin may refuse warranty service if the product has been purchased or used in violation of applicable laws.

Garmin’s navigation and positioning devices are designed to assist with general travel and recreational activities and are not intended for applications requiring precise location, distance, elevation, or terrain measurements. The map data and geographic information may not always be complete, accurate, or up-to-date. The performance of satellite-based products can be affected by environmental conditions or interference from nearby devices using similar frequencies, which may impact the signal quality and accuracy.

The remedies outlined in this warranty are exclusive and replace any other express or implied warranties. Garmin disclaims any implied warranties, such as merchantability or fitness for a particular purpose, to the extent allowed by law. Where such disclaimers are not permitted, the implied warranties are limited to the duration of this warranty. Garmin is not liable for incidental, indirect, special, or consequential damages that arise from the use or inability to use the product. However, some jurisdictions may not permit these exclusions, meaning that certain customers may have additional rights.

During the warranty period, Garmin may repair the device using new or recertified parts, replace it with a new or recertified product, or in certain cases, issue a refund of the original purchase price. Any repaired or replaced product is covered for ninety days or for the remainder of the original warranty period, whichever is longer. Customers are advised to consult troubleshooting resources online before seeking service. If the problem persists, they should contact an authorized service center in the country of purchase. In the United States, warranty support is available via phone at (626) 502-6376 or email at OfficialGarmin@outlook.com.

International warranty services are subject to local laws, regulations, and the availability of products. Garmin may offer repairs or replacements with comparable models or request that products be sent to an authorized service facility in the original country of purchase. Customers are required to adhere to import/export regulations and cover any applicable duties, taxes, or shipping fees. Products bought from unauthorized resellers, including online auctions, are not eligible for warranty coverage. Proof of purchase from an authorized retailer is necessary for all claims.

Certain product categories, such as audio devices, aviation equipment, marine electronics, and RV products, may have different warranty terms or additional conditions, which are outlined on official warranty pages. In Australia, this warranty is in addition to the rights provided under the Australian Consumer Law, which may entitle customers to a repair, replacement, or refund for major failures or products not meeting acceptable quality standards. This warranty is designed to provide customers with clear and straightforward information regarding coverage, exclusions, and procedures, ensuring they can purchase and use Garmin products with confidence.